realme Fit Privacy Notice
Last updated: February 15, 2022
Realme Chongqing Mobile Telecommunications Corp., Ltd. and its affiliated companies (hereinafter referred to as “realme” or “we”) are committed to protecting and respecting your privacy. Through this realme Fit Privacy Notice (hereinafter referred to as “Privacy Notice”), we will explain to you the purposes, method and scope of the collection and use of your personal information by us, your rights to your personal information, and the security measures we take to protect your information. In this Privacy Notice, “personal information” means various information recorded electronically or otherwise that can be directed to an identified or identifiable natural person, alone or in combination with other information.
[Special Notes]
This Privacy Notice applies to realme Fit products and services, and the products and services offered by realme through realme Fit’s affiliates (hereinafter referred to as “this App”). Please read this Privacy Notice carefully before using our products and services and submitting any personal information to understand our practices regarding your personal information. If you do not agree to the terms of this Privacy Notice, you may close and exit the App by clicking “Disagree,” in which case we will not be able to provide you with the related services; by clicking “Agree,” you acknowledge that you have carefully read and fully and clearly understand the following information collection and use practices and the rights to which you are entitled. By using or continuing to use this App, you consent to our processing of the relevant information about you in accordance with this Privacy Notice.
If you are a minor under the age of 14 (or a person under a comparable minimum age as defined by the relevant jurisdiction), you are required to carefully read, fully understand, and expressly agree to this Privacy Notice together with your guardian before using this App.
This Privacy Notice is intended to help you understand the following:
I. How We Collect and Use Your Personal Information
II. How We Retain Your Personal Information
III. How Your Personal Information May Be Disclosed
IV. How We Protect Your Personal Information
V. Your Rights to Your Personal Information
VI. How We Process the Personal Information of Minors
VII. Third-Party Services and Products
VIII. How Your Personal Information Is Transferred Globally
IX. How This Personal Information Privacy Notice Is Updated
X. How We Use Cookies and Similar Technologies
XI. How to Contact Us
In addition to this Privacy Notice, specific policies regarding the protection of personal information may apply based on the products or services used. In each case, we will fully provide you with the applicable Privacy Notice.
I. How We Collect and Use Your Personal Information
1. Information That We Collect
We collect your personal information based on the principles of lawfulness, fairness, and necessity. In order to provide you with our services, to ensure normal operation and security of products and services, and to improve and optimize our products and services, we will collect through the following means relevant information voluntarily provided or authorized by you when you sign in or use our products and services, or relevant information generated during your use of our products and services.
In principle, the data collected by this App from IoT devices (such as watches and wristbands) are only stored locally on the IoT device and/or in this App (hereinafter referred to as “Local”) and are not uploaded to the cloud servers. You will be informed of any exceptions to this practice through this Privacy Notice. In the case of locally stored data, we will not be able to provide you with any support or services relating to the processing of personal data; however, you may process the personal data collected by this App on your own.
It is worth noting that we usually identify the region you select during your initial login (or that you select subsequently in settings) as the actual place where the products and services are used and the jurisdiction whose laws and regulations we comply with, including those related to data protection.
1). We may collect the following types of information:
(1) Account Information and Personal Information
Account services for this App are provided by HeyTap. You may sign in and enjoy our products and services through your HeyTap account. HeyTap will collect your information (such as your mobile phone number, email address, list of installed applications) in accordance with its “Privacy Notice” in order to set up an account for you and assist you in signing in. Once you sign in, we will be able to obtain your HeyTap account information (such as the name/nickname, mobile phone number, email address, gender, and other information linked to your account). We can provide you with push services for notifications, surveys, and activities, including application update and installation notifications, via the mobile phone number or email address linked to your HeyTap account. Any fees you incur for text messages sent for verification purposes will be charged by your carrier.
In order to manage fitness and health data, we will need to collect information including your profile picture, nickname, gender, age, height, weight, and your exercise preferences. Your nickname and profile picture are used for display in this App, while your gender, birthday, height, and weight will be used to provide you with better health and fitness advice. If you do not provide the aforementioned information, your fitness data may be inaccurate. The aforementioned information will not be uploaded to the cloud server, as it will be kept locally and processed solely by you.
(2) Device and Network Information
In order to generate statistics on the activation and usage of IoT devices, we will need to collect your device’s MAC address and system version number. This information will be uploaded to the cloud server. In addition, we will also collect your network information, including your IP address, network type and network connection status. We collect this information to improve your network connection experience. This information is only used locally and will not be uploaded to the cloud server.
(3) Location Information
When you use this App’s weather feature or enable the exercise mode, we will need to collect relevant information about your location in order to display the weather conditions at your location and record the trajectory of your exercise. The location information collected by the weather feature will interact with the cloud server to obtain specific weather information; however, location information is not stored in the cloud server. The location information collected in exercise mode is only saved locally and will not be uploaded to the cloud server. If you do not provide location information, you will not be able to use the weather feature or record your exercise trajectory.
(4) Fitness and Health Data
In order to record and manage your fitness and health data, we will collect the following information about you:
Daily activity statistics: your number of steps, exercise time, standing time, and calories; heart rate module: heart rate data; sleep module: sleep data (the duration of sleep, the time it takes you to fall asleep, your wake up time and sleep stages); blood pressure module: blood pressure data; blood oxygen module: blood oxygen data; body temperature module: body temperature data; exercise mode: walking data, outdoor running data, or jogging data, cycling data, and swimming data.
We collect this information for the purpose of measuring, recording, and displaying health and fitness-related data, and to provide you with personalized health and fitness services. If you do not provide such information, we will not be able to record or store your health and fitness data. This information will not be uploaded to the cloud server, as it will only be used locally and processed solely by you.
(5) Alerts and Reminders
Some IoT devices support health-monitoring features. If you opt to enable this feature, both the IoT device and this App will be able to display data related to your health. You can set alert values in this App for your heart rate, body temperature, blood pressure, blood oxygen, and off-wrist heart rate detection, so that the App will send you an alert via the IoT device when the relevant data detected by the App deviates from your set values.
If your IoT device supports caller ID/call answering features, this App may collect your address book information when the IoT device is connected to this App in order to display incoming call alerts, such as the telephone number and name of the caller. This information will not be uploaded to the cloud server, as it will be kept locally and processed solely by you.
You may set the relevant target values in this App and synchronize them to your IoT device so that your IoT device alerts you when you hit your targets. You may also set values in this App for sedentary reminders/drink water reminders so that your IoT device reminds you when you’ve been sitting for too long or when its time to drink water. Alarm clock alerts, sedentary reminders, drink water reminders, target attainment alerts, low battery alerts, and other features do not need to collect your personal information and can be set and managed by you in this App.
(6) After-sales and Customer Service Information
When providing you with after-sales service and customer support, we may ask you to provide your personal information and may collect this information from you. This includes data such as IMEI and other device information, account information, order information, your name, gender, mobile phone number, email address, address, etc. (depending on the specific need), and we may also record your call with our customer service staff. We use this data to diagnose product problems, repair customer devices, and provide other customer care and support services. We may also use the mobile phone number or email address you provide to us to contact you to confirm user identity and conduct follow-ups. If you do not provide this information, we may be unable to effectively resolve the issues you report.
If the information you provide contains the personal information of other users, please make sure that you have obtained legal authorization before providing this personal information to us.
Please be aware and understand that the features and services we provide to you are constantly being updated and developed. We may also collect and ask you to provide your personal information in other scenarios depending on the characteristics of certain realme Fit products or services. In such cases, we will inform you of this in the separate personal information terms and conditions, page prompts, or interactive processes for the relevant products or services to obtain your consent.
2). Invoking Mobile Phone Permissions
When you use realme Fit, we may need to invoke the following permissions of your mobile phone in order to collect relevant personal information and provide you with the corresponding operational functions or services.
When permissions are turned on, you can turn them off at any time in your mobile phone’s settings feature (the methods for displaying and turning off permissions may vary for different devices). After permissions are turned off, the corresponding product functions may not work properly.
|
Mobile Phone Permissions Invoked |
Corresponding Operational Functions/ Services |
Purpose for Invoking Permission |
Are Users Asked Before Permissions are Enabled? |
Can Users Turn Off Permissions? |
Impact of Turing Off/Denying Permission |
|
Call history |
Reading call history |
Displaying incoming calls |
Yes |
Yes |
Unable to display incoming calls |
|
Camera |
Taking photos, videos |
Setting account profile picture, customized watch face picture |
Yes |
Yes |
Unable to set account profile picture, customized watch face picture |
|
Location |
1) Accessing fine location and coarse location; 2) accessing device location information while running in the background |
1) To get weather information; 2) to record exercise trajectory while in exercise mode; 3) to search for Bluetooth devices |
Yes |
Yes |
1) Unable to get weather information; 2) unable to record exercise trajectory while in exercise mode; 3) unable to search for Bluetooth devices |
|
Phone |
1) Making calls; 2) answering calls; 3) reading phone status |
1) To decline calls with one click; 2) to display incoming calls/hang up |
Yes |
Yes |
1) Unable to decline incoming calls; 2) unable to display incoming calls/hang up |
|
Address book |
1) Reading address book |
1) Displays in App and alerts users of incoming calls on IoT device |
Yes |
Yes |
1) Unable to display caller info during incoming call alert |
|
Text messages |
1) Receiving text messages |
1) To alert users of text messages |
Yes |
Yes |
1) Unable to alert users of text messages |
|
Storage/ Memory |
1) Reading external memory; 2) writing to external memory |
To upload/ download profile pictures, customized watch face pictures |
Yes |
Yes |
Unable to upload/ download profile pictures, customized watch face pictures |
|
Bluetooth |
Bluetooth use |
To enable communication by connecting to an IoT device |
Yes |
Yes |
Unable to enable communication by connecting to an IoT device |
|
Notification listener |
Push notification |
The App pushes relevant reminders and notifications |
Yes |
Yes |
Unable to receive reminders or notifications |
Please note that by turning on these permissions, you authorize us to collect and use personal information to perform the above functions. By turning off these permissions, you revoke such authorizations. We will no longer continue to collect and use your personal information, and will be unable to provide you with the features corresponding to such authorizations. Your decision to turn off permissions will not affect the processing of personal information previously performed on the basis of your authorization.
Please note that we may collaborate with third-party service providers to implement the functions or services described above, and that such service providers may receive and store certain personal information. However, said third parties will not use such information for any other purposes.
In addition, depending on the characteristics of certain realme products or services, and where permissible by law, we may obtain data about you from public or commercial sources, and may combine such data with other information received from or related to you. If you opt to sign in and use our services through an account with our affiliates or partners (such as HeyTap, Google, etc.), we may also obtain your information from these services, such as your username, profile picture, etc.
2. How This Personal Information May Be Used
Our purpose for collecting personal information is to provide you with products and/or services, to improve and optimize our services to provide you with a better product experience and to ensure the proper and safe operation of our products or services. Subject to your consent, or when we need to fulfill our obligations to you under the user agreement and/or service contract, or when we are bound by legal obligations, or when, following an assessment, we deem it necessary for the purpose of protecting our legitimate interests or those of a third party, we will process your personal information in compliance with applicable laws and regulations, and our agreements with you.
You hereby consent to us processing your personal information for the purposes set out in this Privacy Notice, and disclosing your personal information to our affiliates (as relating to communications, social media, technology, and cloud services) and third-party service providers (as defined below).
We may use personal information for the following purposes:
· Providing, processing, maintaining, improving, and developing our merchandise and/or the services provided to you, and the services provided through connected devices or the services provided by realme Fit.
· Communicating with you and providing customer support or push notification services. We will send you communication regarding your device, services, or any general inquiries (including updates, device firmware/software upgrades, customer consultations and support, relevant information and notifications), such as sending notifications and performing service follow-ups.
· Direct marketing. We may use your contact information (such as your phone number, email address, etc.), account number or IMEI number to provide you with promotional information relating to our products and services and those of our affiliates and partners (providers of network, mobile application, and cloud products and services). We will strictly comply with the requirements of the applicable data protection laws in your jurisdiction, and we will use your personal information only after first obtaining your express consent, or by a clear affirmative action, to confirm that we have obtained your consent or you have expressed no objection thereto. If you no longer wish to receive certain types of emails, you may unsubscribe through the relevant settings.
· Analysis, audits, and the prevention of fraud. We may use the data you provide to verify your identity, analyze the efficiency of our business operations, review transactions, and prevent fraud. We only use statistical data for these purposes, and any use of such data will not be linked to you personally.
· Commercial promotional activities. If you participate in lucky draws, contests, or similar promotional activities held by us, we will use the personal information you provide for the management of such activities.
· Storing and maintaining information about you for use in our business operations or to fulfill legal obligations.
· Other purposes permitted by you.
Where our use of your information goes beyond purposes set out in this Privacy Notice, or the purposes indicated at the time of its collection, but when there is a direct or reasonable connection with the original purpose, we will ask for your consent in advance. Except where laws and regulations provide otherwise, we will not provide users’ personal information and behavioral data to third parties without user consent.
3. Exceptions to Authorization and Consent to Collect and Use Personal Information
You are fully aware that, in accordance with applicable laws, we do not require your authorization to collect and use your personal information under the following circumstances:
(1) When doing so relates to our compliance with our obligations under laws and regulations;
(2) When doing so directly relates to national security and national defense;
(3) When doing so directly relates to public safety, public health, and major public interests;
(4) When doing so directly relates to criminal investigation, prosecution, trial, or the enforcement of court judgments;
(5) When it is done to protect your or another individual’s life, property, or other significant legitimate rights and interests, but it would be difficult to obtain your authorization or consent;
(6) When the personal information involved has already been disclosed to the public by you at your own discretion;
(7) When doing so is necessary for the purpose of entering into and performing the contract between you and us;
(8) When the personal information about you that we collect has been disclosed by lawful public sources, such as legitimate news reports, government information disclosures, or other channels;
(9) When doing so is necessary to maintain the safe and stable operation of realme Fit, such as the detection and elimination of product or service failures;
(10) When doing so is necessary for news outlets to carry out legitimate news reporting;
(11) When done for academic research institutions, where it is necessary to conduct statistical or academic research in the public interest, and where the results of the academic research or descriptions are made available to the public and the personal information contained in the results is de-identified.
II. How We Retain Your Personal Information
In general, we retain your personal information only for the period of time necessary to achieve the purposes set out in this Privacy Notice, or those given at the time such information was collected, unless a longer retention period is required by law. Upon the expiration of the retention period, we will delete or anonymize your personal information. We are unable to process your locally retained personal information and only you can process such information.
In the event that we cease operating some or all of our products or services due to special circumstances, we will promptly inform you and stop the collection and processing of personal information relating to those products or services. In addition, we will delete or anonymize the personal information in our possession that is related to such products or services, unless otherwise required by laws and regulations.
III. How Your Personal Information May Be Disclosed
We do not share or transfer your personal information to other companies, organizations, or individuals outside of realme, except in the following cases:
1. If we have obtained your prior consent, we may share your personal information with third parties.
2. For use in external processing. In some cases, we may engage a third party to process your personal information on our behalf. For example, companies that send text messages or emails, or provide technical support on our behalf. These companies can use your personal information solely to provide services to you on our behalf.
3. From time to time, realme may share some of your personal information with its affiliates and strategic partners that work with realme in order to provide the products or services you request. Your personal information will not be shared with third parties for their own marketing or commercial purposes.
(1) Affiliates: Your personal information may be shared with realme’s affiliates. We will share only necessary personal information, and any sharing thereof will be restricted to the purposes stated in this Privacy Notice. If we or our affiliates change the purpose for which your personal information is used or processed, we will ask for your authorization and consent again.
(2) Sharing with authorized partners: To achieve the purposes stated in this Privacy Notice, some of our services will be provided by authorized partners. We may share some of your personal information with our partners to provide better customer service and user experience. Our authorized partners include, but are not limited to, carriers, realme’s regional agents, logistics companies, cloud service providers, technical service providers, etc. For example: When you use the weather application, we may need to provide your location information to a specialized third-party service provider in order to provide you with more accurate weather forecast services.
(3) In the event of a merger, acquisition, or bankruptcy liquidation that involves the transfer of personal information, we will require the new company or organization in possession of your personal information to be bound by this Privacy Notice; otherwise, we will require such a company or organization to obtain your authorization and consent again. If there is no transfer of personal information involved, you will be fully informed and all personal information under our control will be deleted or anonymized.
Through agreements or other appropriate measures, we will require the aforementioned third parties to take equivalent confidentiality and security measures when processing personal information.
4. For legal reasons. We may disclose your personal information to third parties if we believe in good faith that doing so is necessary to access, use, retain, or disclose your personal information for the following purposes:
(1) When doing so relates to our compliance with our obligations under laws and regulations;
(2) When doing so directly relates to national security and national defense;
(3) When doing so directly relates to public safety, public health, and major public interests;
(4) When doing so directly relates to criminal investigation, prosecution, trial, or the enforcement of court judgments;
(5) When it is done to protect your or another individual’s life, property, or other significant legitimate rights and interests, but it would be difficult to obtain your authorization or consent;
(6) When the personal information involved has already been disclosed to the public by you at your own discretion;
(7) The personal information about you we collect has been disclosed by lawful public sources, such as legitimate news reports, government information disclosures, and other channels.
IV. How We Protect Your Personal Information
1. We use industry-standard security measures to protect the personal information you provide, in order to prevent the unauthorized access, public disclosure, use, modification, damage, or loss of data. We take all reasonably practical measures to protect your personal information, including:
(1) We use technical means such as SSL to encrypt many of our services. We regularly review our practices in terms of information collection, storage, and processing (including physical security measures) to prevent unauthorized system access.
(2) We allow only realme employees and the personnel of service companies authorized to process information on our behalf to access such personal data on a need-to-know basis in order to assist us in processing such information. These employees and external personnel are subject to strict contractual confidentiality obligations. Should they fail to fulfill these obligations, they may be held legally liable or their relationship with realme may be terminated.
(3) The security of your information is extremely important to us. Therefore, we will continually strive to ensure the security of your personal data and implement safeguards such as full security encryption throughout storage and transmission to prevent your information from unauthorized access, use, or disclosure. At the same time, no one has the right to access the specific contents of certain encrypted data except the users themselves.
(4) When transmitting and storing your personal data of special categories, we use security measures such as encryption. We use technical measures to process your personal biometric information before storage. For instance, we store only the essential components of personal biometric information.
(5) We will strictly screen business partners and service providers, and implement the requirements for personal data protection into the business contracts or audits, assessments, and other activities between both parties.
(6) We conduct security and privacy protection training, testing, and other informational activities to enhance employees’ awareness and proficiency in personal data protection.
(7) We use international and industry-recognized standards to protect your personal data, and actively go through relevant security and privacy protection certifications.
2. Please note that although we have taken reasonable measures to protect your information, there are no websites, Internet transmissions, computer systems, or wireless connections that are absolutely secure. To deal with possible risks such as personal data breaches, damage, or loss, we have developed various mechanisms and controls that clearly define personal information security incidents and the corresponding procedures to address such incidents. We have established a dedicated emergency response team responsible for personal data security planning, data loss mitigation, analysis, location and remediation, and follow-ups with relevant departments in accordance with the administrative practices and requirements for breaches of personal information.
In the event of a personal data security incident, we will, as required by relevant laws and regulations, promptly inform you of the underlying circumstances and possible impact of the security incident, the measures we have taken or will take, the recommendations you may take to prevent and mitigate risks, corrective steps you can take, etc. We will promptly inform you of the incident by email, letter, phone, push notification, etc. When it is difficult to inform personal information subjects individually, we will make a reasonable and effective announcement. At the same time, we will also proactively report the handling of personal information security incidents in accordance with the requirements of the regulatory authorities.
You may also contact us directly through the means disclosed in this Privacy Notice.
V. Your Rights to Your Personal Information
realme respects your right to make choices about your personal information. The following is a list of your legal rights and how we will protect them. Please note that, for security reasons, we may need to verify your identity before processing your request. In general, we do not charge a fee for reasonable requests. However, for multiple and repetitive requests that exceed reasonable limits, we will charge a certain fee to cover some costs depending on the nature of the request. We may reject requests that are unreasonably repetitive, require disproportionate technical effort (for example, requiring the development of new systems or fundamental changes to current practices), pose risks to the legitimate rights and interests of others, or are highly impractical. In addition, we may not be able to respond to your request if it directly relates to matters linked to national security, national defense, public health, criminal investigations, public interests, etc., or if it may result in serious harm to the legitimate rights and interests of you or other individuals or organizations.
1. Right to be informed: We publish this Privacy Notice to inform you of how we handle your personal information. We are committed to being transparent about how we use your information.
2. Right to access: You may directly search or access your personal information in our product or service interfaces. Personal information retained locally can only be searched or accessed by you alone and we are unable to provide assistance. Moreover, if you encounter any other issues while exercising your data access rights, you may contact us using the contact information disclosed in this Privacy Notice.
3. Right to rectification: If you find that the personal information we process about you is inaccurate or incomplete, you have the right to ask us to make corrections or additions. You may directly correct or modify some of your personal information on the relevant function page of the product or service. Personal information retained locally can only be modified or supplemented by you alone and we are unable to provide assistance. In cases where we have not provided you a channel through which to make changes to your personal information, you may contact us using the contact information disclosed in this Privacy Notice.
4. Right to erasure: You may choose to delete certain personal information that you have provided to us. You may delete some of your personal information directly on the relevant function page of the product or service. In the event that you discover we have collected or used your personal information in violation of laws, administrative regulations, or the provisions of this Privacy Notice, you have the right to request that we delete the relevant personal information. You may contact us using the contact information disclosed in this Privacy Notice to request us to delete or anonymize the personal data you have submitted. Personal information retained locally can only be deleted by you alone and we are unable to provide assistance.
5. Right to withdraw consent: Each operational function or specific service requires some basic personal information in order to function as intended (see the “How We Collect and Use Your Personal Information” section of this Privacy Notice). You may give or withdraw your authorization and consent at any time for the collection and use of additional personal information. If you withdraw your consent, we will no longer be able to continue providing you with the services for which you have withdrawn your consent or authorization.
Once you withdraw your consent, we will no longer process the corresponding personal information, however, your decision to withdraw your consent will not affect the processing of personal information previously conducted on the basis of your authorization. You may change the scope of personal information that we are authorized to continue collecting, or withdraw your authorization by deleting information, turning off device functions, etc. Personal information retained locally can only be deleted by you alone and we are unable to provide assistance.
6. Right to account closure: We provide you with the right to close your HeyTap account. You may (1) close your account directly on the relevant function page of the product or service. (2) Or you may sign in to https://id.heytap.com/profile.html, select “Personal Data Management,” click “Delete Account” and follow the instructions to submit a request to close your account. Please understand that after you submit a request to close your account, HeyTap may need to conduct a manual review to confirm that you meet the account closure requirements. HeyTap will assist you in completing the closure of your account within fifteen (15) business days of the submission of your request (or within the period specified by the relevant jurisdiction). After you choose to close your HeyTap account, we will delete or anonymize all relevant personal information about you under your HeyTap account, unless otherwise required by law. After you close your account, we will no longer be able to provide you with products or services that require you to sign in with your HeyTap account.
7. The right to obtain a copy of your personal information: You may request to receive a copy of your personal information that we store by contacting us using the contact information disclose in this Privacy Notice.
8. Right of complaint: You have the right to file a complaint by contacting our online customer service or by contacting us using the contact information disclosed in this Privacy Notice. We will endeavor to respond to your complaint within fifteen (15) business days (or within an extended period as permitted by law in the relevant jurisdiction) from the date of receipt of your complaint. If you are not satisfied with our response, especially if our processing of personal information harms your legitimate rights and interests, you may also file a complaint or report with the regulatory authorities in your jurisdiction, or file a lawsuit with a court of competent jurisdiction.
VI. How We Process the Personal Information of Minors
Our products, websites, and services are primarily intended for adults. Minors (we consider anyone under the age of 14 or a comparable minimum age as defined by the relevant jurisdiction as minors) must not use our products without the consent of their guardian. The personal information of a minor collected with guardian consent will only be used or publicly disclosed to the extent permitted by law and expressly consented to by the minor’s guardian, or when doing so is necessary to protect the minor in question.
If we discover that we have collected the personal information of a minor without first obtaining verifiable guardian consent, we will attempt to delete the relevant data as soon as possible.
VII. Third-Party Services and Products
Our Privacy Notice does not apply to products and services provided by third parties. realme products and services may include third-party products, services, and links to third-party websites. Please note that we have no control over the privacy and data protection policies of third parties, and such third parties are not bound by this Privacy Notice. Your information may also be collected when you use third-party products or services. Therefore, we strongly recommend that you understand the privacy policies of these third parties before submitting personal information to them. We are not responsible for, nor can we control, how third parties use the personal information they collect from you. Our Privacy Notice does not apply to other websites linked through our services.
In order to enable your use of certain services in this App, the App will embed the software tool development kits (SDK) or other similar applications of authorized partners. We carefully evaluate the purposes for which SDK service providers use your personal information. We conduct assessments of their security capabilities and require them to comply with the legal terms of the cooperation agreements. We conduct rigorous security checks to protect data security. In order to maximize the security of your information, we strongly recommend that you review the Privacy Notice of any third-party SDK services before using them. If you find that such SDKs or other similar applications pose risks, you are advised to terminate the relevant operation immediately and contact us promptly.
In order to enable your use of weather service in this App, the App will APIs like zephyr weather，Ink Weather and openWeatherMap API. Your MAC address and GPS latitude and longitude will be collected and processed by API provider. In this case, the collection and processing of your personal information is subject to API provider's terms and Privacy Notice.
We integrate certain utility-class SDKs in order to implement the product or service features needed. Please understand that such SDKs do not collect your personal information. However, the SDK provided by the following service providers may request sensitive permissions or collect and process your personal information:
(1) HeyTap SDK
Description of implemented functions and scenarios: Sign in to use this App
Name of SDK provider: Guangdong Huantai Technology Co., Ltd.
Personal information types: Wi-Fi lists, IP addresses, app download and installation lists
Device permissions invoked: Network access, get Wi-Fi status, get network connection status, query installed app lists, storage
Privacy Notice: https://muc.heytap.com/document/heytap/privacyNotice/privacyNotice_en-US.html
(2) Google Map SDK
Description of implemented functions and scenarios: Getting information on local weather conditions and recording exercise trajectory while in exercise mode
Name of SDK provider: Google LLC
Personal information types: Device information, network status, location information
Device permissions invoked: Location
Privacy Notice: https://support.google.com/contributionpolicy/answer/7401426?hl=zh-Hant
(3) Google fit SDK
Description of implemented functions and scenarios: Synchronize personal information such as exercise data and health data to your Google account
Name of SDK provider: Google LLC
Personal information types: account information, exercise data, health data
Privacy Notice: https://developers.google.com/fit/policy
VIII. How Your Personal Information Is Transferred Globally
As a globally operating company, headquartered in China, we provide our products or services through resources and servers located around the world. This means that, subject to applicable local laws and regulations, your personal information may be transferred to or accessed from jurisdictions outside the country/region where you use the product or service.
You understand that risks may vary under different data protection laws. In such cases, we will take measures to ensure that the data we collect is processed in accordance with the requirements of this Privacy Notice and applicable laws, and to ensure that your personal information is protected to the same extent as in the country/region where you use the product or service. For example, we will request your consent for cross-border transfers of personal information, or implement security measures such as encryption, de-identification, or entering into the necessary data transfer/sharing agreements with the data recipient prior to cross-border data transfers.
IX. Updates to This Personal Information Protection Notice
We will update and amend this Privacy Notice from time to time, and we may notify you through different channels or means. We will notify you of major changes to this Privacy Notice through the email address provided by you, by posting notices on the website, or by pushing notifications to you via realme Fit, so that you are aware of the information we collect and how we use such information. This Privacy Notice allows for adjustments, but we will not diminish your rights under this Privacy Notice without your express consent.
X. How We Use Cookies and Similar Technologies
1. What Are Cookies?
Cookies are small files that are transmitted and stored on your device by our websites, applications, or services. realme’s websites, online services, interactive applications, e-mails, and advertisements may use cookies and other similar technologies, such as pixel tags and web beacons. Cookies may be stored on your computer for a short period of time (such as only when your browser is open) or for a longer period of time, even years. We cannot access cookies that are not set by us.
2. The Cookies We Use
(1) realme and its partners use cookies or similar tracking technologies to better understand the use of mobile software on your device, the frequency that you use the app, the events that occur within the app, aggregated usage, performance data, and from where the app was downloaded. We do not link the information we store within the analytics software to any personal data you may submit within our mobile applications.
(2) realme and its partners use cookies or similar tracking technologies to analyze trends, manage websites, track user behavior on the websites, and to collect aggregate demographic information about our overall user base.
(3) Many web browsers have a “Do Not Track” feature. This feature sends a “Do Not Track” request to the website. If the “Do Not Track” feature is enabled on your browser, all of our websites will respect your choice.
(4) Like most websites, we automatically collect certain information to analyze cumulative trends and manage our websites. This information may include Internet Protocol (IP) addresses, browser types, Internet Service Providers (ISPs), referring/exit pages, files viewed on our site (e.g., HTML pages and graphics), operating systems, date/time stamps, and/or clickstream data.
(5) We work with third parties to display advertisements on our website or to manage our advertisements on other sites. Our third-party partners may use cookies or similar tracking technologies to provide advertisements to you based on your browsing activities and interests. If you wish to opt out of interest-based advertising, you may use the “Clear/Disable Cookies” feature as described below to manage cookies and cookie preferences. Please note that when you visit the aforementioned websites, you will continue to receive general advertising that is not targeted toward any specific individual.
3. Clearing/Disabling Cookies
Cookies and cookie preferences can be managed from the Options/Preferences panel of your browser. Below are instructions on how to manage cookies on certain popular browsers:
• Microsoft Internet Explorer
• Microsoft Edge
• Mozilla Firefox
• Google Chrome
• Safari for macOS
• Safari for iOS
4. More Information About Cookies
For more information about cookies and instructions on how to configure your browser to accept, delete, or disable cookies, see: www.allaboutcookies.org.
XI. How to Contact Us
If you have any comments or questions regarding this Privacy Notice, or if you have any questions about the collection, use, or disclosure of your personal information by realme, please contact us using the following address:
Realme Chongqing Mobile Telecommunications Corp., Ltd.
No. 178 Yulong Avenue, Yufengshan, Yubei District, Chongqing, China
Email: techlifeservice@realme.com